Returns and Exchanges
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at 714-840-1688.
If you have questions about returns or exchanges, please contact us by phone at 714-840-1688 or via email at email@example.com
We suggest that you order directly through our website, where quality and authenticity are assured.
Please note: Only products purchased on bonne-foi.com may be returned for exchange only.
For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. All returns should be addressed to:
5075 Warner Ave., Suite #206
Huntington Beach, CA 92649
Your return and exchange will be processed promptly and will be shipped via standard ground shipping.
Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received.