- Returns and Exchanges
2. Collection of Information
Bonne Foi only collects personal information about individuals when specifically and knowingly provided by such individuals ("Registered Users"). For example, when you register with the Website, you will be asked to provide personal information such as your name, mailing address, e-mail address, date of birth, gender, phone number and billing/credit card information. Registering with Bonne Foi may allow you to participate in various activities on the Website such as ordering products, taking advantage of promotions, responding to surveys, uploading videos, posting messages or subscribing to e-newsletters or other mailing lists. Bonne Foi uses the Website to provide Bonne Foi's services.
3. Disclosure of Information
3. where required by applicable laws, court orders, or government regulations. In addition, we will make full use of all information acquired through this Website that is not in personally identifiable form.
If you want us to exclude your name from these mailings, please follow the "opt out" procedures set forth below. Because we provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties, we and our service partners use your personal information to deliver their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products purchased on this Website; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. Finally, Bonne Foi may disclose personal information in special cases: (1) when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of Bonne Foi or to anyone that could be harmed by such activities; (2) when we believe in good faith that the law requires it; (3) to any third party who may acquire Bonne Foi; and (4) in situations involving threats to the physical safety of any person.
4. Information-Sharing Disclosure Request
You may request a Notice of Information-Sharing Disclosure which will identify the third parties with whom Bonne Foi has shared the information we have collected from you. You may request the Notice of Information-Sharing Disclosure by writing us at Bonne Foi , c/o [5075 Wanrner Ave, Suite, Huntington Beach, CA 92649]. You may also send us your Notice of Information-Sharing Disclosure request via e-mail at email@example.com. We will respond to your request for a Notice of Information-Sharing Disclosure within thirty (30) days of receipt.
5. How You Can Review or Correct Your Personal Information
You can contact Bonne Foi e-mail to firstname.lastname@example.org to learn if we are keeping personal information about you. If Bonne Foi does have personal information about you, we will provide you with a readable copy of such personal information at no charge. You can also unsubscribe from receiving marketing communications by clicking on the Unsubscribe link in any email marketing communication found at the bottom of each email. Factual errors in your personal information, including information that is out of date, can be corrected by sending us a request that sufficiently details how your personal information should be corrected. We encourage you to promptly update your personal information with us if it changes.
6. Opt-Out Procedures
You may always opt-out of receiving marketing communications from us. To remove any personal information from our database or to not receive future e-mail communications from Bonne Foi, send an e-mail to email@example.com with the word "remove" in the subject line. Further, if you do not want your personal information shared with third parties in the manner discussed in Section 3, "Disclosure of Information," please notify Bonne Foi by e-mail to firstname.lastname@example.org or at the following address: Bonne Foi, c/o [5075 Wanrner Ave, Suite, Huntington Beach, CA 92649].
7. Security of Information
You can be assured that personal information collected through the Website is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our subscribers is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only selected Bonne Foi and contractors have access to via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
8. Passive Information Collection
As you navigate through a Website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.
This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.
A "cookie" is a bit of information that a Website sends to your Web browser that helps the Website remember information about you and your preferences."Session" cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Web sites and to collect aggregate statistical information. This Website uses session cookies."Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the Website visitors find most valuable, and customizing the Website based on your preferences. This Website uses persistent cookies."Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Website server information such as the IP address and browser type related to the visitor's computer. This Website uses Internet tags."Navigational data" ("log files," "server logs," and "clickstream" data) and "Internet Tags" are used for system management, to improve the content of the Website, market research purposes, and to communicate information to visitors. This Website uses navigational data.
This Website may contain links to the websites of third parties not affiliated with Bonne Foi. Bonne Foi is not responsible for the privacy practices or the content on any of these other websites, including any sites that may indicate a special relationship or "partnership" with Bonne Foi. Bonne Foi does not disclose unique identifiers to those responsible for the linked sites. The linked sites, however, may collect personal information from you when you link to their site. This collecting of information is not subject to the control of Bonne Foi. To ensure protection of your privacy, always review the privacy policies of the sites you visit by linking from this Website.
10. Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. We never collect or maintain information at the Website from persons we know to be under age 13, and no part of our Website is designed to attract anyone under age 13. Please do not communicate with or contact us if you are under age 13.
13. Other Terms
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at 714-840-1688.
If you have questions about returns or exchanges, please contact us by phone at 714-840-1688 or via email at email@example.com
We suggest that you order directly through our website, where quality and authenticity are assured.
Please note: Only products purchased on bonne-foi.com may be returned for exchange only.
For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. All returns should be addressed to:
5075 Warner Ave., Suite #206
Huntington Beach, CA 92649
Your return and exchange will be processed promptly and will be shipped via standard ground shipping.
Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received.
Personal Use of Products and Services
The products and services available on the Website are for personal use only. You may not sell or resell any of the products or services you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of the TOU.
Modification or Suspension of the Website
You agree that Bonne Foi may, in its sole discretion, and at any time, modify, discontinue, or suspend its operation of this Website, or any part thereof, temporarily or permanently, without notice to you, and you agree that Bonne Foi will not be liable for the consequences of doing so.
Accuracy of Information
We attempt to describe the items available on the website as accurately as possible, and depict the most up-to-date product packaging available. Bonne Foi does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the site will match the actual product that you receive.
The Website is owned by Bonne Foi. All right, title, and interest to the content displayed on the Website (excluding user content), including but not limited to the Website's look and feel, data, information, text, graphics, images, sound or video materials, designs, trademarks, service marks, trade names, and URL, are the property of Bonne Foi, its partners, agents or third parties.
Protection of Intellectual Property Rights
You acknowledge that content available through the Website, including without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers ("Intellectual Property Rights"), is protected by copyrights, trademarks, patents, or other proprietary rights and laws. Except as expressly authorized by Bonne Foi in the TOU, you agree not to copy, modify, rent, lease, loan, sell, assign, distribute, license, reverse engineer, or create derivative works based on the Website or any content (including without limitation, any software) available through the Website without our express, prior written consent.
You are hereby granted a nonexclusive, nontransferable, revocable, limited license to view, copy and print content retrieved from the Website for the sole purpose of placing an order via the Website or using the Website as a shopping and education resource, provided that you do not remove or obscure the copyright notice or other notices displayed on the content.
You may not copy or use the content obtained through the Website in any other way or for any other purpose. You may not copy, reprint, modify, distribute, or sell content retrieved from the Website in any way, for any commercial use or provide it to any commercial source, including other web sites, regardless of whether you receive compensation, without the prior written permission of Bonne Foi.
You may not frame any trademark, logo, or other proprietary information on this Website without the express written consent of Bonne Foi. Except as expressly provided in this TOU, nothing contained in this TOU or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of Bonne Foi's Intellectual Property Rights or under any third party's Intellectual Property Rights. Any rights not expressly granted herein are reserved.
Any unauthorized use by you of the Website or any and/or all of our Intellectual Property Rights automatically terminates the limited licenses set forth herein without prejudice to any other remedy provided by applicable law or the TOU.
Your Responsibilities and Obligations
By accessing or using the Website, you agree to comply with the TOU and the special warnings or instructions for access or use posted on the Website. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Website or any Intellectual Property Rights or services that may appear on this Website and may not impair in any way the integrity or operation of the Website. Without limiting the generality of any other provision of the TOU, if you default negligently or willfully in any of the obligations set forth in the TOU, you agree to be liable for all the losses and damages that this may cause to Bonne Foi, our suppliers, affiliates, partners, sponsors, or third-party advertisers.
You may choose to create an account at our Website if you are over thirteen (13) years of age. Do not register if you are not over thirteen (13) years of age. If you are over thirteen (13) years of age and do register, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. If you are accessing and using the Website on someone else's behalf, you represent that you have the authority to bind that person as the principal to the TOU provided herein, and to the extent you do not have such authority you agree to be bound to the TOU and to accept liability for harm caused by any wrongful use of the Website or Intellectual Property Rights resulting from such access or use.
We reserve the right to refuse service and/or terminate accounts without prior notice if the TOU are violated or if we decide, in our sole discretion, that it would be in Bonne Foi’s best interests to do so.
You agree that Bonne Foi may, in its sole discretion, and at any time, terminate your use of the Website, without prior notice to you, for any reason that Bonne Foi, in its sole discretion, deems appropriate. You further agree that Bonne Foi will not be liable to you or to any third party for the consequences of any termination of your use of or access to the Web Site. In the event of any termination of your use of or access to the Web Site, you agree that the provisions of the Agreement regarding Protection of Intellectual Property Rights and License, Indemnification, Disclaimer of Warranties, Limitation of Liability, and Applicable Law shall survive any such termination.
Links to Other Sites
THE INFORMATION (INCLUDING, WITHOUT LIMITATION, ADVICE AND RECOMMENDATIONS) ON THE WEBSITE IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED FOR MEDICAL DIAGNOSIS OR TREATMENT, FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT. YOUR USE OF THE SITE IS SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE WEBSITE.
BONNE FOI AND ITS AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIAL ON THE WEBSITE. WHILE BONNE FOI STRIVES TO KEEP THE INFORMATION ON THE WEBSITE ACCURATE, COMPLETE, AND UP-TO-DATE, BONNE FOI CANNOT GUARANTEE, AND WILL NOT BE RESPONSIBLE FOR, ANY DAMAGE OR LOSS RELATED TO THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION ON THE WEBSITE.
Disclaimer of Warranties With Respect to Use of Web Site
THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, BONNE FOI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
BONNE FOI DOES NOT MAKE ANY WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. BONNE FOI MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITE.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BONNE FOI OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
Order Acceptance and Shipment
Your placement of an order does not necessarily assure that we will accept your order. We may require additional information regarding your order if you have not provided all of the information required by us to complete it. Once a properly completed order is received and authorization of your form of payment is received, we will promptly locate the item(s) you have ordered to place them in line for shipment. If, for some reason, we determine that we cannot ship your item within thirty (30) days following our receipt of a properly completed order, we will cancel your order and advise you of such action. The Website does not accept orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website.
Pricing Errors and Omissions
Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to insure the accuracy of the information on the Website and when errors are discovered, we will correct them. Be advised that Bonne Foi reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover an error after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded the full amount of your order. You will be notified via email or other communication method if your order has been canceled.
Risk of Loss
All items purchased from the Website are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier. Return Policy You may return items to the Website in accordance with our Returns Policy as provided in the Website.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL BONNE FOI, ITS SUPPLIERS OR AGENTS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE WEBSITE; (2) THE USE OF, OR THE INABILITY TO USE, ITEMS PURCHASED ON THE WEBSITE; (3) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ITEMS, OR WEB SITES.
You agree to indemnify and hold harmless Bonne Foi, its managers, members, directors, officers, employees, agents, co-branders, suppliers, subsidiaries, parents, and affiliates, from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including without limitation, reasonable attorneys' fees and costs of litigation resulting from or in any way connected with your use of the Website; information you submit or transmit through the Website; your breach of the TOU; and your connection to the Website, including, but not limited to, your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
Severability of Agreement
If any provision of the Agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in the Agreement shall continue in full force and effect.
Limitations of Actions Brought Against Bonne Foi
You agree that any claim or cause of action arising out of your use of the Website or the TOU must be filed within one (1) year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary.
The Agreement and the resolution of any dispute related to the TOU, the Website, or items you purchase through the Website shall be governed by and construed in accordance with the laws of California, without giving effect to any principles of conflicts of law. You agree that any legal action or proceeding between Bonne Foi and you related to the TOU shall be brought exclusively in a federal or state court of competent jurisdiction sitting in the County of Los Angeles in the State of California, and you agree to submit to the personal and exclusive jurisdiction of such courts.
You acknowledge and agree that the TOU constitute the complete and exclusive agreement between Bonne Foi and you concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications.
Modifications to the TOU
Bonne Foi may make changes to the TOU from time to time in its sole discretion, by updating this posting on this Website, and specifying the effective date of the new version of the TOU. Each time changes are made to the TOU, notice of these changes will be posted on the home page. The "Last Modified" date at the top of the TOU will indicate when the latest changes were made. Your continued use of the Website following the posting of a new version of the TOU constitutes your acceptance of any such changes. Accordingly, whenever you visit this Website, you should check to see if a new version of the TOU has been posted.
The information communicated on the Website constitutes an electronic communication. When you communicate with us through the Website or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.
Bonne Foi® is a trademark of Bonne Foi, LLC. All other trademarks and service marks displayed on the Website are the property of Bonne Foi or their respective owners. You may not use or display any trademarks or service marks owned by Bonne Foi without our prior written consent. You may not use or display any other trademarks or service marks displayed on this Website without the permission of their owners.
Notice and Procedure for Making Claims of Copyright Infringement
Bonne Foi asks our users to respect the intellectual property of others. Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. sec. 512, Bonne Foi has designated an agent to receive notices of claimed copyright infringement. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Bonne Foi’s Copyright Agent the following information:
1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
2. A description of the copyrighted work that you claim has been infringed;
3. A description of where the material that you claim is infringing is located on the Website;
4. Your address, telephone number, and e-mail address;
5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Bonne Foi’s Copyright Agent for Notice of claims of copyright infringement on its site can be reached as follows: firstname.lastname@example.org